After that, run AD Sync, this sync will remove the user from Azure AD and flag the mailbox as SoftDeleted.

If it is Synced with AD, it is synced from on-premise, you can move the user to an OU that is not synced with AADConnect. Going forward you can use the steps in the first half of my answer to select whichever identity you need, set it as default, and open Outlook to access data as needed. I think you could try to remove the user or the user’s license in Online page.

Now you can safely open Outlook and clear out whatever data and accounts you see fit until you have a fresh slate to work with.

You can rename this to Main Identity Archive, Main Identity Backup, etc.

Once it's finished copying you should have a second identity folder named 'Main Identity Copy' or similar.

Select your current identity (by default it's named Main Identity), right click on it and choose 'Duplicate' from the contextual menu.

In Finder, browse to ~/Documents/Microsoft User Data/Office 2011 Identities.

You can add your email account/s by clicking Outlook > Preferences > Accounts and entering the appropriate information.Īlternately, you can duplicate your original Outlook identity and clean out the original or duplicate, deleting email accounts and removing 'On my computer' folders, until it's empty, then re-adding accounts and info as needed. Now, if you open Outlook it will be empty.

Once you've created and named the new identity you can set it to be the default (the one that opens when Outlook launches) by selecting it, clicking the gear icon and choosing 'Set as default'.

Click the '+' sign in the lower left corner to create a new, blank, identity.You should see a window similar to this:.This can be accomplished using the 'Microsoft Database Utility'.

Remove outlook identity